General Terms and Conditions
Last updated: 12 August 2026
1. Scope
These general terms and conditions apply to all deliveries and services provided by MILI INDUSTRY S.R.L. to businesses, legal entities under public law and special funds under public law. Conflicting or deviating conditions of the customer are not recognised unless we have agreed to them in writing.
2. Quotations and conclusion of contract
Our quotations are non-binding unless expressly marked as binding. A contract is concluded on our written order confirmation or on delivery. Technical data, drawings and capacity figures in catalogues and brochures are approximate unless expressly designated as binding.
3. Prices and payment
Prices are ex works, excluding packaging, freight, insurance and statutory value added tax. Unless otherwise agreed, payment is due 30 days from the invoice date without deduction. On default, we are entitled to statutory default interest.
4. Delivery and delay
Delivery periods begin on the date of the order confirmation and are subject to the timely clarification of all technical details by the customer. Events beyond our reasonable control extend the delivery period appropriately.
5. Transfer of risk
Risk passes to the customer when the goods are handed over to the carrier, or on notification of readiness for despatch where despatch is delayed for reasons attributable to the customer.
6. Retention of title
Delivered goods remain our property until all claims arising from the business relationship have been settled in full.
7. Warranty
The customer shall inspect the goods without undue delay and notify us of any defects in writing. Where a notified defect is our responsibility, we shall at our discretion repair the goods or supply a replacement. The limitation period for defect claims is 12 months from transfer of risk, except where statute prescribes a longer mandatory period.
8. Liability
We are liable without limitation for intent and gross negligence, and for injury to life, body or health. In cases of ordinary negligence we are liable only for breach of a material contractual obligation, and then limited to the foreseeable damage typical of this type of contract. Liability under the Product Liability Act is unaffected.
9. Spare parts and service
Service work is invoiced according to our current rates unless a fixed price has been agreed. Travel time and expenses are charged separately. Parts replaced during service become our property unless otherwise agreed.
10. Place of jurisdiction and governing law
The place of performance and exclusive place of jurisdiction is our registered office, provided the customer is a merchant. German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
These terms are a template. Have them reviewed and adapted by your legal adviser before relying on them commercially.